Welcome to Kaashi. We value you as our user and recognize that privacy is important to you, and we are committed to protecting it. This privacy policy explains how we collect, use, and disclose personal information when you use our platform and associated services and tells you how to contact us in case of any queries.

DISCLAIMER
While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website, you are able to link to other websites which are not under the control of KAASHI. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Kaashi takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

WHAT DATA DO WE COLLECT?

• Personal data– This includes your first name, last name, date of birth, profile photo, postal address, biometric information, phone number, email address, bank account details/UPI ID, and government-issued identity verification cards.
  
• Non-Personal data– We automatically collect some data from your browser, such as IP address, mobile or other device’s GPS, hardware or software data device event information, unique identification number, read receipts, crash data or other data depending on your device settings, browser type, web pages visited, time spent, and actions taken.

USE OF COLLECTED DATA
We collect data to verify user authenticity and improve site functionality and user experience. This data allows us to analyze preferences, enabling us to deliver more relevant advertisements and promotional offers. By understanding the needs and preferences of both new and existing users, we are in a position to continuously enhance our platform to better serve you.

DISCLOSURE OF COLLECTED DATA
Legal/Judicial/Government Authorities – We might be obligated to share our collected data with legal/judicial/government authorities to comply with legal requirements, enforce our terms and conditions, or protect our rights, property, and the safety of individuals. This ensures that we meet our legal obligations and uphold a secure environment for all users.
Service Providers – We might share our collected data with relevant departments, including but not limited to IT, marketing, social media, and finance in order to provide a seamless and high-quality experience. This collaborative approach helps us to optimize platform performance, tailor personalized services, improve user engagement, and ensure smooth, efficient operations across all areas of our business.
Home Owners – We might share our collected data with homeowners of the properties. At Kaashi, we understand the importance of a comfortable stay and the high expectations guests have when choosing a property. To enhance your experience, we may share relevant data with home owners. Rest assured, any information shared is solely for the purpose of ensuring your stay is as enjoyable as possible. Our goal is to make Kaashi your preferred choice, every time, for all your accommodation needs.
Public Information – While we maintain the trust and security of the data you share with us, the reviews, images that you share on our official website shall continue to remain in the public domain.

REASONABLE SECURITY PROCEDURES TO SECURE YOUR COLLECTED DATA
In compliance with Section 43A of the Information Technology Act, 2000, we take appropriate measures to protect and safeguard sensitive personal data or information.
Our cybersecurity team establishes robust protocols for the responsible collection, storage, and sharing of data, regularly updating them to guard against unauthorized access or loss. Our security system is government-approved and subjected to regular audits, ensuring compliance with applicable laws.
We do not store sensitive information like user passwords and account details/UPI IDs/credit-debit card details on our website. Kaashi is not responsible for any information provided by users on our payment gateway page. All payment-related details are directly managed by the gateway provider, and we recommend reviewing their privacy policies for further information on their data handling and security.

COOKIES AND TRACKING TECHNOLOGIES
Cookies help us understand your interactions with the site and save your login data for future access. This data allows us to improve features and provide relevant notifications to boost our user engagement. We use cookies and similar technologies to recognize you when you return to our platform. These tools help us provide a personalized experience, improve our services, and, in some cases, detect fraudulent activities. In many instances, the data we collect through these technologies is anonymized and used for purposes such as analyzing website traffic patterns and enhancing the overall user experience. However, in certain cases, we may associate the data we gather with your personal data to personalize your experience further. Additionally, our team at Kaashi might use these tracking technologies on the platform or engage other third parties to monitor your behavior on our behalf.

RETENTION OF COLLECTED DATA
We might continue to process your personal information beyond the initial retention period only to the extent necessary for archiving purposes, in accordance with this privacy policy or applicable laws. After the expiration of such period, we might either delete your personal data or retain it in a form that does not personally identify the user in any manner.
In exceptional circumstances of legal requirement by a statute, we at Kaashi also preserve our right to retain your data for security purposes.

DELETION OF COLLECTED DATA
We at Kaashi deleted the collected data on the happening of following events:

• After the expiry of the retention period as mentioned above in the present privacy policy;
• On suspension, termination, or voluntary closure of your account at our platform;
• If the data is found to be in violation of child or women’s rights in any manner.

UPDATES
At KAASHI, we reserve the right to modify or update this Privacy Policy to stay in compliance with applicable laws and reflect our evolving internal policies. We are committed to keeping you informed of any changes, ensuring that your privacy and trust remain a top priority as we continue to enhance our services.

THIRD-PARTY LINKS
Please note that our site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. Users are advised to review the privacy policies of any linked third-party websites before using them. Any consent given to such links followed by your submission of such data represents your agreement and, in such circumstances, Kaashi adheres to protect and safeguard its own rights primarily.

DISCLAIMER ON IPR
The content, design, graphics, logos, trademarks, and all other intellectual property on this website are solely owned by Kaashi. Unauthorized use, reproduction, or distribution of these materials is strictly prohibited without prior written consent from Kaashi. By uploading content (including but not limited to images, reviews, and descriptions) to the website, you grant Kaashi a non-exclusive, royalty-free license to use, modify, and display such content for promotional and operational purposes. Kaashi reserves the right to take legal action in the event of any infringement of its intellectual property rights.

CONTACT US
In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are as below:
NAME: Mayank Kanaujia
E-MAIL ADDRESS: hello@kaashistays.com
CONTACT NO.: +91-9999878544

For any queries/discrepancies/grievances related to the privacy policy of Kaashi, you can get in touch with us at the below-mentioned details:
ADDRESS: 575/29, Faridabad, Haryana (121008)
E-MAIL ADDRESS: hello@kaashistays.com
CONTACT NO.: +91-9667579655