Home Rules

• Check-in time is 2 PM and Checkout time is 12 PM. Requests for early check-in or late check-out would be subject to availability with additional charges.
• A Security Deposit of Rs. 20,000 is charged for each stay. This amount is 100% refundable in case of no damages or violation of house rules.
• A cleaning charge Rs.15,000 (exclusive of taxes) will be applicable for guests bringing pets.
  
• 100% payment for the accommodation is required to confirm a booking.
• Our staff would be happy to purchase any additional items that you may need
• Loud music is not allowed post 11pm
• Smoking is prohibited in the villa. We recommend you smoke outdoors/ around the pool area. While smoking, kindly use the ashtray to dispose of cigarette buds, and take all necessary precautions to prevent a fire
• Guests are responsible for his/her personal belongings and valuables. We request you to comply with the rules and regulations to make your stay in our villa comfortable
• Guests, who are not checked-in or registered guests are not allowed to sleep or stay overnight in the villa
• Guests, who are not checked-in or registered as guests of Lohono Stays are not allowed at the property
• Guests are kindly advised that stag bookings are not permitted at this property.
  
  Food & Beverages Policy

• The home has an in-house cook. Hence, outside cooks will not be permitted.
• Access to the kitchen is on prior request only and as per discretion of the brand.
• Guests can opt for meal options at an extra price. Meal payments have to be done minimum 2 days prior to the booking for the concerned staff to take your order and source necessary items as the home is situated in a remote location.
• Meal payments are non-refundable if the meals are not consumed by the guests
• Breakfast timing is between 8 am to 10:30 am. This service closes at 11 am. Guests are requested to place their orders at least 24 hours in advance.
• Guests are requested to carry their own alcoholic beverages, juices, cold drinks and refreshments as there are no markets nearby.

Cancellation Policy

• For cancellations made up to 15 days prior to the check-in date, 80% of the booking amount will be refunded via the original payment mode.
• For cancellations made 8-14 days prior to the check-in date, 50% of the booking amount will be refunded.
• For cancellations made within 7 days prior to the check-in date, the booking amount will be non-refundable.
• Standard Cancellation Policy does not apply to peak or blackout dates. Refunds are only available if 100% payment has been made. Partial payments are non-refundable.
• For more details on cancellation policy click here.